Businesses in S'pore not meeting public's expectations: survey

Ok let me start the list of poor performing , dont seem to give a damn about their customers and no idea how to resolve the situation companies:

Comfort Delgro
SMRT
Tiger Airways
True Fitness

How can Singapore be heading in the right direction , when we don't have accountability, transparency , checks and balances ?

The Edelman Trust Barometer is not accurate and badly needs calibration! Its the same barometer that measured recently "Singaporeans are the third most trusting of their government leaders!". Highly doubtful is their instrumentation and we should not trust the Edelman Trust Barometer. I would give its founder a thrust from behind but not trust in its report!

Ooooo, let me add to this list incompetent company leaders too... DBS bank, Comfort Taxi, SMRT,....and Government ones, HDB, Police, SCDF....PAP (ops!)

Singtel & Starhub customer service is the worst! They are charging so much - nearly 80% extra when compare other countries but service very poor! Its most trusting? No its most frustrating!

What can you expect from S'pore biz, they just have to follows the govt initiatives, no need to account for any wrongs, argue all the way & push the blame to the other party/parties & say it is an isolated case. If all else failed just kept quiet for a few days to find an excuse or excuses after that issue an official statement using the standard template.

there'a a term for this kinda businesses - Temasek Holdings~

i am boycotting shop that employ FT on non-essential item.

Boycott businesses and greedy employers who exploit Singaporeans and foreign workers by paying low wages. Heartless and inhuman.

All the FT in SG have jobs even not knowing mandarin but locals like malays and indians needs to know mandarin. Why the double standard so I don`t mind the FT are in SG. This way you people knows how others are feeling.

Till today PAP is shy to reveal the cost of building a HDB flat, the profit must be jaw dropping ?

This comes as no surprise. The majority of the population are blue-collars worker searning leass $1000 a month. The govt is squeezing money from people from self-induced inflation through high cost of living. As a result ot affected the purchasing power in general. With wealth not being equally distributed, money is not properly circulated in the marketplace. That being the case, how can you expect businesses to grow!?

SG businesses only care more on profits , they not care about customers satifaction or showing good cuatomers exprience or treating their employee better or paying them above the norm.

haha sg really sucks compare to japan.
learn from the japanese open your eyes they hv passion.
you go into a shop they will greet you even if you and they leave you in peace to look at those stuff compare to sg they follow you here and there can`t really shop in peace

Is SMRT one of the service business surveyed ?

What about those thugshops in sim lim sq ?

This is a reflection of the government. Our government is also run like a business and the 3 aforesaid problems - " taking responsible actions to address an issue or a crisis, having transparent and open business practices and placing customers ahead of profits." - are prevalent in every government department.

PAPayas are pro-business....period. They dont care 1 iota about anything or anybody as long as the money-making machine keeps churning out money. PAPayas sold Singaporeans out.

"the top three areas where perfomance did not meet expectations were: taking responsible actions to address an issue or a crisis, having transparent and open business practices and placing customers ahead of profits". in other words we are not getting talents for the amount of tax payers' money spent and socialising costs while privatisign profits and lousy expensive services with poor standards cos profits before customer.

Our family never buys anything that is non--basic from shops that employ FTs.