200k highway users may face problems when PLUS toll booths go cashless on Apr 26

Chuah Bee Kim

JOHOR BARU: Out of 1.4 million highway users, 200,000 of them are still using cash to pay toll.

This could pose problems for them when all toll plazas along the North-South Expressway shift towards fully electronic transaction at noon on April 26.

PLUS Malaysia Bhd, which is spending more than RM3 million towards embracing a fully electronic transaction concept at all toll plazas, is urging highway users to either get the SmartTAG, Touch n Go or PLUSMiles card.

PLUS general manager of operations Norbayati Manap told a press conference here today that on April 26, a total of 71 toll plazas between Juru and Skudai will use only electronic payment.

Norbayati urged highway users who have yet to get their cards to get them at PLUS Customer Service Centres along the PLUS Highway which are open daily from 7am to 10pm.

They can also top-up their cards at service kisoks, petrol stations, convenience stores and ATM machines," she said, adding that it is best to top-up before entering the highways.

"We will also have 24-hour kiosks at rest and recreation (R&R) areas and some toll booths at the furthest left lane will still be open but it is uncertain how long they will be in operation after April 26," she added.

The move to go cashless has been implemented in stages since 2008. The final stage is on April 26 on the North-South Expressway, which includes the ELITE highway.