Apple recalls 3-prong wall plug adapters with risk of electric shock

Apple logo (FILE PHOTO: AP/Mary Altaffer)

SINGAPORE — Apple announced on Thursday (25 April) that it is recalling AC wall plug adapters designed for use primarily in Singapore, Hong Kong and Britain.

According to a media statement on the Apple Singapore website, these three-prong plug adapters may break in very rare cases and create a risk of electrical shock if touched. Apple is aware of six of such incidents worldwide.

These plug adapters were shipped with Mac and certain iOS devices between 2003 and 2010, and were also included in the Apple World Travel Adapter Kit.

The recall does not affect any Apple USB power adapters.

How the affected adapter looks like

An affected three-prong plug adapter is white, with no letters on the inside slot where it attaches to the main Apple power adapter (see photos below:)

The affected three-prong wall plug adapters: White in colour, with no letters in the inside slot where it attaches to an Apple power adapter. (PHOTO: Apple)
Apple's new, safe three-prong wall plug adapter: White in colour, with grey on the inside portion that attaches to the power adapter.

“Because customer safety is a top priority, Apple is asking customers to stop using affected plug adapters,” Apple said in the media statement.

How to exchange for new adapters

Customers should visit apple.com/support/three-prong-ac-wall-plug-adapter for details about how to exchange them for new adapters. They will need to have their Mac, iPad, iPhone or iPod serial number as part of the exchange process.

The latest recall comes after the company recalled two-prong adapters over similar electrocution fears in 2016. It covered plugs sold over a 12-year period in Europe, Australia, New Zealand, South Korea and Brazil.

At the time, Apple initiated the recall after it said it had been made was aware of 12 incidents relating to them.

In 2014, Apple also offered to replace some adapters for the iPhone 3GS, 4 and 4S in Europe after they were found to overheat.


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