AVA investigating alleged dog abuse at Bukit Panjang pet boarding facility

Hannah Teoh
Senior Content Producer
A photo of Elizabeth Ting’s dog Mocha after its surgery. Source: Elizabeth Ting’s Facebook page

The Agri-Food and Veterinary Authority of Singapore (AVA) is investigating after a woman alleged that her pet poodle was abused when it was left at a pet boarding facility in Bukit Panjang Plaza.

In a Facebook post that has since been shared over 2,800 times, Elizabeth Ting said on Saturday (9 December) that she left her dog Mocha at Dpets Centre on 25 November before going on holiday. When she returned from her holiday on 4 December, the dog was limping.

“It is every fur parent’s nightmare to come back from an overseas holiday to an injured dog who cried in pain until he almost completely lost his voice and his eyes stained with yellowish discharge. To make things worse, you do not know what happened to him and how long he had suffered in agony,” she wrote.

According to Ting, the owner of the boarding facility said the dog suffered a minor injury that would heal in a few days.

When Ting brought the dog to the vet on 7 December, an X-ray revealed that the dog suffered a joint hip dislocation on its left hip. The dislocation required surgery to correct, said Ting. She added that, according to the vet, “To cause such an injury, there must be great impact like he fell from a very high place.”

Ting claims that the manager of the boarding facility “denied responsibility” and added that there was no CCTV in the shop because it was damaged.

A Facebook user who commented on Ting’s post shared a screenshot of an Accounting and Corporate Regulatory Authority page showing that Dpets Centre no longer had a licence to operate. Ting said she has made a police report and filed a complaint with the AVA.

AVA told Yahoo News Singapore that it is aware of the case and is investigating. Yahoo News Singapore has reached out to Dpets Centre for comment.

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