Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Celeste Headlee, is to start talking to each other. In "We Need to Talk," she outlines the strategies that have made her a better conversationalist - and offers simple tools that can improve anyone’s communication. Whether you’re struggling to communicate with your friends, kid’s teachers at school, an employee at work, or the people you love the most - Headlee offers smart strategies that can help us all have conversations that matter.