Changi the first to win World's Best Airport for 7 straight years

Staff Writer, Singapore
·Editorial Team
FILE PHOTO: Roslan Rahman/AFP/Getty Images
FILE PHOTO: Roslan Rahman/AFP/Getty Images

Singapore’s Changi Airport has been named the world’s best airport for the seventh straight year, becoming the first airport in the world to do so.

It was announced as the award winner during the World Airport Awards at the Passenger Terminal Expo in London on Wednesday (27 March), after a global survey done by London-based research firm Skytrax, which involved more than 13 million travellers.

Coming in second was Tokyo International Airport (Haneda), while Incheon International Airport in South Korea was third. The top six airports in the world are all in Asia, with seventh-placed Munich Airport being the best among the rest of the world.

Two more honours at World Airport Awards

Besides the World’s Best Airport award, Changi Airport also garnered two other honours – Best Airport in Asia and World’s Best Airport Leisure Amenities. Meanwhile, Crowne Plaza Changi Airport was also named World’s Best Airport Hotel, as well as Best Airport Hotel in Asia.

In the 20-year history of the World Airport Awards, Changi Airport has been named the World’s Best Airport 10 times.

Changi Airport Group’s chief executive officer Lee Seow Hiang said in a media release: “Changi Airport is honoured to again be named World’s Best Airport. This achievement was made possible by the strong support from our airport partners.

“At Changi, we are fortunate to have a large community of immensely dedicated and passionate airport workers who strive to deliver the best experiences to our passengers every single day. We thank our passengers for their continued support.”

Next major project: Upgrading Terminal 2

Even as Changi Airport is preparing to open Jewel – a mixed-use complex featuring more than 280 shops and restaurants as well as leisure facilities – it is already planning its next major project, the upgrading of Terminal 2, which was first opened in 1990.

According to The Straits Times, the planned upgrades include more automated check-in kiosks, bag-drop machines, immigration gates and facial recognition technology. The upgrading of Terminal 2 is expected to take about five years.

On Changi Airport winning the top award, Skytrax chief executive officer Edward Plaisted said, “This award continues to underline the airport’s popularity with international air travellers. Changi Airport is very focused on continually improving the customer’s airport experience and innovating with new product and service features.”

The full list of award winners can be found on the World Airport Awards website.

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