Convergys Corporation has announced the opening of a new contact center in Manila in January of 2013. Convergys will occupy over 180,000 square feet on four floors within SM Megamall, one of the largest shopping centers in the world.
This expansion marks the 18th center in the Philippines for Convergys, the largest private employer in the Philippines. Named BPO Employer of the Year at the ICT Awards-Philippines in 2012, Convergys is recognized for significant contributions to the local and national ICT industry. This new center will soon begin recruiting to fill hundreds of positions to support clients in multiple industries.
Megamall is considered an ideal location, where employees can benefit from the convenience of being at the epicenter of activity in the city. In addition, a new bus terminal is located at the base of the building, providing safe, convenient, and reliable transportation for employees to travel between their homes and work.