Customs Dept uses various platforms to provide guides on SST

Suhaila Shahrul Annuar

PUTRAJAYA: More than 82,000 Sales and Services Tax (SST) registrants are involved in the Customs Department’s SST Handholding and Engagement programmes. Customs director-general Datuk Seri Subromaniam Tholasy said the engagement programmes with Finance Minister Lim Guan Eng involved 27,000 manufacturers, 45,000 service providers and 13,500 professionals nationwide. “The Customs Department has also launched Op SST Guidance, involving all officers starting from Aug 21 and will be extended until further notice. “Under this operation, our officers will meet all of the 80,000 registrants this month to give guidance service to them,” he said in a statement today in response to a news report stating that SST had caused confusions among various quarters. The department, he added, had taken proactive measures including providing several telephone lines for anyone to call regarding the tax regime which in operation until midnight. Among them are the Customs Call Centre at 1-300-88-8800 or email; SST Helpdesk at 03-8323 7499/7522 and Customs Crisis Centre 03-8882 2289/2492/2617. “The department is adopting a friendly approach during the early stage of the SST implementation without resorting to punitive measures for any mistakes made.” Subromaniam also said the next SST briefing sessions with the Finance Minister would take place in states such as Pahang, Penang and Kedah. “The government has also agreed to add more goods on the tax exemption list as what has been previously announced, such as seafood under the Crustaceans and Molluscs categories as well as pewter articles.” © New Straits Times Press (M) Bhd