A train delay hit the North-South Line after a train fault at Toa Payoh on Tuesday morning (14 November).
According to media reports, announcements were made in stations, but SMRT did not announce the delays on social media.
One commuter said at 7:32 am that the estimated delay after Yishun towards Marina South Pier was 15 to 20 minutes.
Train fault on NSL near Toa Payoh. Estimated delay aft Yishun towards Marina South Pier: 15-20 mins
— GryffinPegaKok (@PegaKok) November 13, 2017
Another commuter said at 7:54am that commuters should expect a delay of more than 10 minutes travelling time due to congestion.
— xlcliangx (@xlcliangx) November 13, 2017
The rail operator has drawn ire from commuters for frequent disruptions during rush hour while not updating its social media accounts with information on the delays.
Yahoo News Singapore has reached out to SMRT for comment about the Tuesday morning delay.
@SMRT_Singapore why is redline, almost every week got more than twice, having train fault? My 25min journey became almost an hour! I cant afford to wake up more early just because of anticipation of having train/track fault again.
— Mic Spe Vill (@MichaelVillado) November 14, 2017
Last Friday (10 November), services were halted between Bugis and Tanah Merah train stations after SMRT experienced two train faults on the East-West Line (EWL).