Nope, you didn’t win a free prize. Delete any texts claiming to be from FedEx. Here's what you need to know about this recent scam.
Be careful—FedEx is warning customers about a recent scam targeting people via text and emails, which state "your package has arrived."
The phony messages, CNN reports, contain a fake "tracking code" as well as a link to set "delivery preferences." The texts are even addressed to the actual package recipient along with their home address. However, some of the fake texts and emails are also addressed to "mate."
The false tracking link takes consumers to a fake Amazon website where they can fill out a satisfaction survey. After answering the questions, customers are then asked to fill in a credit card number to claim a free product. However, please note, there is no prize, and your information will simply be stolen or you’ll be charged for a product you don’t want instead.
"FedEx does not send unsolicited text messages or emails to customers requesting money or package or personal information," a FedEx spokesperson told USA Today. "Any suspicious text messages or emails should be deleted without being opened, and reported to firstname.lastname@example.org."
According to How-To-Geek, victims of the scam are asked for their credit card information to simply cover the "shipping cost" of whatever product they choose as their prize. However, "the real scam resides in the fine print," the website explained. After agreeing to pay the shipping fee, the victim will then sign up for a 14-day trial to the company that sells the scam product. After the trial period, victims will be billed $98.95 every month and be sent a new supply of whatever item they claimed as a reward.
The FedEx spokesperson additionally explained to CNN that, while there's no foolproof method to prevent the FedEx name from being used in a scam, the company is "constantly monitoring for such activity and work cooperatively with law enforcement."
Not sure if your FedEx alert is a scam? According to FedEx, there are a few key markers to look out for including any misspelled or altered website addresses that are tricky to recognize if read quickly (for example, Fedx.com rather than its real website, FedEx.com).
And, if it looks like you’ve won a prize, a freebie, or some other goodie? Sorry, folks, but it’s a scam. FedEx isn’t really in the giveaway business, so if that’s part of the text message or email you received, delete it immediately. Want more tips on how to avoid scams involving FedEx? Check out the company’s fraud protection advice, and always trust your gut and double-check a website’s address before sharing personal and/or financial information.