Durex Singapore recalls 3 batches of 'Real Feel' condoms over shelf-life issues

The packaging (left) for Durex’s non-latex “Real Feel” condoms and the serial numbers (right) of the affected batches. (PHOTO: Durex Singapore)

Durex Singapore has recalled three batches of its non-latex “Real Feel” condoms over concerns regarding their shelf-life durability.

“We recently found that a limited number of non-latex Real Feel condoms made earlier this year are not passing our stringent shelf-life durability tests,” said the company in a statement on its website.

“There is no immediate safety concern for consumers and only (three) batches are affected,” it said, noting that the affected condoms are “safe if you used them as instructed”.

The company added that it has worked with the relevant authorities in issuing the recall, which was put into effect on 1 August.

The following batch numbers are affected by the recall:

  • 1000433144
  • 1000438055
  • 1000422259

These numbers can be found on the bottom of the condom packs and on the foil wrapping of individual condoms, said the company.

Those who have purchased condoms with the above batch numbers can return them directly to Durex free of charge for refund by mailing the unused condoms to: Durex Real Feel, 1 Sophia Road #04-14 Peace Centre, Singapore 228149.

Customers are reminded to include their full name, phone number, bank and bank account number – and will receive their cash back with 14 days.

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