MANILA, Philippines — Reports of mishandled and missing deliveries by courier J&T Express has reached the attention of President Rodrigo Duterte.
Thus, he ordered the National Bureau of Investigation (NBI) and the Philipine National Police Criminal Investigation and Detection Group (PNP-CIDG) to probe mounting complaints against the delivery firm.
The Chief Executive also wants an investigation into the company’s finances through the Bureau of Internal Revenue (BIR).
President Duterte also threatened to close the courier service if allegations of irregularities and anomalies are proven to be true.
“Because of so many complaints, I will close you down. Sigurado yan, sasarhan talaga kita (That’s for sure. I will shut you down) whether you like it or not after the CIDG and the NBI finish their investigation and point liability on you,” he warned during a late night broadcast on Tuesday (June 30).
Recently, a video showing some of the courier company’s warehouse staff carelessly throwing parcels into the delivery van went viral on social media and drew ire from customers.
J&T Express issued an apology for the matter and vowed to sanction those involved in the incident.
The President thus encouraged customers to file a formal complaint against the company.
“Yung lahat naman na may reklamo (All those who have complaints), go to the nearest police agency. Sabihin ninyo, paturo kayo (Ask them to help you) then file the complaint there […] tapos tingnan ko (and I’ll check it),” Duterte said. MNP (with reports from Rosalie Coz)
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