Online payment portal eNets was down on Tuesday rendering citizens unable to pay for government services online.
The eNets portal allows online users to pay for a variety of services such as renewing road tax and paying for season parking on government websites.
The payment platform was down for 11 hours after its operator, Network for Electronic Transfers Singapore (Nets), failed to renew its domain name, the Straits Times reported.
A spokesperson from Nets spoke to Yahoo! Singapore and said "some users experienced difficulties accessing eNets services yesterday morning due to accessibility issues with the enets.sg domain."
A check on www.centralops.net since showed that the domain name has been renewed for another year until 3 Jan 2013 by Nets.
Services were fully restored by 11am on Tuesday.