The broadcaster holds exclusive rights to show live coverage of the Australian Open in the UK for the 2020 tournament and had shown the likes of Novak Djokovic and Roger Federer in action on Day 1.
But fans were left bemused when on the second day of the tournament, their two Eurosport UK channels showed matches involving unseeded players - resulting in them missing the action at the Rod Laver and Margaret Court Arenas.
TV viewers could only watch the second set of Karolina Pliskova's tie with Kristina Mladenovic, while Hubert Hurkacz's tie with Dennis Novak was aired for all five sets.
Those who had stayed up until the early hours to catch British number two Edmund's delayed tie with Dusan Lajovic were also left disappointed, with the match nowhere to be seen on either TV channel.
Indeed, Eurosport 2 broadcast the match between the little known Pole Magda Linette and Arantxa Rus on the outer courts as one of its main matches.
Several Twitter users complained about the selection choices and quality of coverage too, with smeared camera lenses making it difficult to point out where the ball was, while one match was left without audio commentary.
Really don’t understand some of the match choices of Eurosport... I can watch everything on the ES player but still I’d also like to see some faves on tv?— Joelle (@GenieusAna)January 21, 2020
Those with a subscription to the Eurosport Player pointed out that every match was made available to watch on the streaming platform online, including Edmund's match.
But that didn't prove popular with those TV viewers who pay for a Eurosport TV subscription, claiming they should be watching top 10 players instead, although Rafael Nadal's match against Hugo Dellien was shown on Eurosport 1.
Hi @EurosportCare I will be asking for my money back
I want to watch the best tennis players and have some commentators instead I am watching a 100k ITF level match and a Challenger Tour match on your main channels— Chris Goldsmith (@TheTennisTalker)January 21, 2020
One fan even demanded that Eurosport give them a refund, while others questioned the logic of leaving the "best players" off their TV screens.
Eurosport have entered the final year of their rights deal to broadcast the Australian Open, with Amazon Prime Video reportedly set to take over from 2021 after success with their US Open coverage.