Filipino Firm SPi Global Ranked Among World’s Top 100 BPOs

16 July 2012

MANILA, Philippines - SPi Global, the largest Filipino-owned BPO company, was recently ranked among the world's top 100 outsourcing firms for the 7th consecutive year.

The global standard-setting body for BPOs, the International Association of Outsourcing Professionals (IAOP®), recognized SPi Global for excellence in its 2012 Global Outsourcing 100® list.

"Being in this list for seven consecutive years is proof of our long-term commitment to excellence," noted SPi Global President and CEO Maulik Parekh.

"SPi Global was cited for its demonstrated capabilities in the areas of customer engagement, company, best practices, employee management, and executive leadership. Our employees worked hard to maintain our standing in the industry while our client partners trusted us with value-add processes in transforming their business."

SPi Global is also included in the 2012 Sub List Honors: Best 10 Leaders - Entertainment and Media; Best 20 Leaders - Financial Services (Insurance); Best 10 Leaders - Document Management Services; Best 20 Leaders - Customer Relationship Management Services; Best 20 Leaders - Transaction Processing Services; and Multi-Year Winner.

"We have seen tremendous growth, maturity and expansion of services among outsourcing service providers on our 7th annual list of 'best of the best' globally," remarked IAOP® Managing Director of Thought Leadership, Jag Dalal, COP.

"Judges were impressed with the depth of provider and advisor's relationships with their clients as shown through the references provided. Clearly, their clients appreciate the value they receive from their engagements. Intense competitiveness of the outsourcing world is also evident and shows continuing maturity and growth of the industry."

The 2012 Global Outsourcing 100 recognizes the world's best outsourcing service providers. These rankings are based on applications received and evaluated by an independent judging panel organized by IAOP®.

SPi Global is a wholly owned subsidiary of the Philippine Long Distance Telephone Company (PLDT).

It is a full-service BPO provider with 30 offices and facilities around the world, including the US, Europe, Philippines, India, Vietnam and Australia. It has over 18,000 employees delivering a wide range of solutions in Customer Relationship Management, Content, and Healthcare.