The "Cognitive Agents 2020" report has been added to ResearchAndMarkets.com's offering.
This benchmarking study has identified the top 10 key participants out of 20 players in the 'Cognitive Agents' space, as emerging leaders to watch out for in the market and plotted them against each other based on an elaborate set of performance indicators and parameters. They are found to be at the cutting edge of innovation and redefining growth in this highly fragmented market.
Providing enhanced customer experience is becoming a strategic imperative for enterprises to compete and differentiate their brand in the global market place. Evolving customer demands and technologies require companies to adapt rapidly and offer customers what they want when they want, and where they want. This means that customers will be provided access to services 247 irrespective of the medium.
Cognitive Agents have the potential to transform the way people and machines interact through empathetic relationships built on trust while exhibiting highly personalized and delightful experiences that amplify business outcomes. As the focus of end-users shifts more towards lowering operational costs and increasing productivity, the evolution of Cognitive Agents will expand the horizon of growth opportunities for businesses.
The Cognitive Agents Radar study features key market participants, namely, IBM, Nuance Communications, IPsoft, EXL, Tact.ai, Sensely, Prowler.io, Pypestream, PolyAI, and Cresta.
Key Topics Covered:
1. Strategic Imperative and Growth Environment
2. The Radar
The Radar: Cognitive Agents
Description of Companies Plotted
3. Companies to Action:
4. Strategic Insights
5. Impacts on Key Industry Participants
Significance of Being on the Radar
Empowers the CEO's Growth Team
Empowers the Board of Directors
6. The Radar Analytics
Benchmarking Future Growth Potential
For more information about this report visit https://www.researchandmarkets.com/r/u7pqaz
View source version on businesswire.com: https://www.businesswire.com/news/home/20201030005261/en/
Laura Wood, Senior Press Manager
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