Grab opens two new satellite support centres, announces new initiative to reward good drivers
New initiatives are part of Grab’s ongoing commitment to serving its drivers
Grab, Southeast Asia’s ride-hailing company, has recently announced the opening of two new satellite GrabTaxi Driver Support Centres, as part of the company’s continued commitment to serving its drivers.
In addition, Grab is also introducing a special bonus scheme and a premium hotline dedicated to high-performing drivers.
With the opening of the new Centres, Grab’s drivers, particularly those living in the heartlands, will have access to Grab’s services and support staff.
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The new Centres will mirror Grab’s existing Driver Support Centre at Midview City, which will enable drivers to sign up with Grab and top up their mobile wallets. Support will also be available on-site to address any issues or enquiries.
The first satellite GrabTaxi Driver Support Centre, located at Jurong East, opens this week and will be followed by another set to open in the East this August.
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“Taxi drivers spend long hours plying the roads and we want to make it easier and more convenient for them to access our services. Our new GrabTaxi Driver Support Centres would save taxi drivers a trip to Midview City, which will in turn save time and fuel usage,” said Melvin Vu, Deputy Head of GrabTaxi Singapore, in a press statement.
“This is part of our ongoing driver care initiatives to better support driver-partners who have played a crucial role in fulfilling commuters’ on-demand point-to-point travel needs,” he added.
Founded in 2012, Grab currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand and Vietnam.
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