The Growth in Mobile Operator Apps: The Acceleration of Digital Customer Service through an App strategy - ResearchAndMarkets.com

The "The Growth in Mobile Operator Apps: The Acceleration of Digital Customer Service through an App strategy" report has been added to ResearchAndMarkets.com's offering.

This report provides a detailed report on the market for Mobile Operator Apps, with case studies of deployments by selected mobile operators around the world. It also considers the deployments of a Mobile operator App as part of a wider digitalization strategy.

Telecomspricing considers the rapid spread of the mobile App by MNOs worldwide. They are introducing Mobile operator Apps as a form of customer care & to allow the user to access additional services.

With the rapid increase in smartphone sales and penetration rates worldwide smartphone Apps have also become ubiquitous. The most popular mobile Apps all remain free to use, although revenues from paid-for Apps are also increasing over time.

Key Topics Covered:

Introduction & Overview - the importance of having a Mobile operator App strategy

  • The definition of the Mobile operator App
  • The most popular Mobile Apps
  • Mobile Operator App Stores
  • The most popular Mobile operator Apps
  • Uses for the Mobile Operator App
  • What are the advantages of providing a Mobile operator App?
  • The Nine Benefits of introducing a Mobile operator App

Section One - Advantages to the MNO of introducing a Mobile operator App strategy

  • Introduction
  • The cost-benefit advantage of a Mobile operator App
  • Retail case studies - the impact of digitalization
  • The other benefits of a Mobile operator App

Section Two - Advantages to the user of a Mobile operator App

  • Introduction
  • Ease of contact and access to the user of a Mobile operator App
  • The effects of the Covid-19 pandemic on digital services
  • The advantages of an interactive user experience
  • More interactive user experience from the Mobile operator App
  • Extra added value services provided by the Mobile operator App
  • Further Mobile operator App developments that are being planned

Section Three - The use of Mobile operator Apps worldwide

  • Introduction
  • Mobile operator Apps provided in Developing Markets
  • Developing Markets Mobile operator App Summary
  • The Mobile operator Apps provided in Developed Markets
  • Developed Market Mobile operator App Summary

Section Four - Conclusions & the future developments for Mobile operator App

  • Introduction
  • The future development path for Mobile operator Apps
  • Mobile operator Apps and a Mobile operator's overall digital strategy
  • Conclusion - The growth of Mobile Operator Apps
  • The future developments for Mobile operator Apps

For more information about this report visit https://www.researchandmarkets.com/r/dsg13p

View source version on businesswire.com: https://www.businesswire.com/news/home/20200525005046/en/

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