For a spymaster, Hans-Georg Maassen seemed unusually receptive to the media -- while secret agents typically work in the shadows, the head of Germany's domestic intelligence agency gave more interviews than any of this predecessors.
As it turned out, it was an interview with Germany's best-selling daily Bild that cost the 55-year-old his job.
After anti-migrant protests rocked the eastern city of Chemnitz in late August, Merkel firmly condemned a "hunt against foreigners" backed by videos circulating on social media, but Maassen challenged the authenticity of at least one of the videos.
For critics, Maassen's claim played into the hands of the far-right, such as the AfD party, which immediately seized on the spy chief's assessment to blast Merkel and mainstream media for maligning it and other like-minded protesters.
As pressure mounted on him to prove the video was a fake, Maassen denied questioning its authenticity and said his quarrel was with how the original post on Twitter had oversold it as a "hunt against people" which he thought was intended to inflame tensions.
But the uproar raised questions over Maassen's neutrality, particularly as he has made no secret of his opposition to Merkel's liberal refugee policy that has allowed in more than a million asylum seekers since 2015.
It also made him a hero of right-wing extremists claiming Maassen was a maverick with the courage to criticise Merkel, now in her 13th year as chancellor.
- Legal expertise -
Married to a linguist from Japan, Maassen was born in Moenchengladbach close to the Dutch border.
The man with the round gold-rim glasses who favours three-piece suits is a trained lawyer who wrote a thesis on "the legal status of the asylum seeker in international law".
He was heading the interior ministry's counter-terrorism team when the US was ready to free Murat Kurnaz, a Turkish citizen and German resident, from Guantanamo Bay after finding that accusations against him were groundless.
Berlin was reluctant to take Kurnaz back, and Maassen at the time found the legal justification to bolster Germany's case as he argued successfully that the Turkish man had lost his residency rights as he had been away for more than six months from Germany -- although this was due to Kurnaz's imprisonment.
Maassen took over in 2012 as chief of Germany's Federal Office for the Protection of the Constitution in the aftermath of a devastating neo-Nazi cell scandal.
The agency's reputation was in tatters after it was revealed it shredded files related to suspects in the NSU cell that carried out a series of racist murders.
Maassen said he felt like the "city building director of Cologne after World War II" as he took the helm.
Over the last six years, Maassen turned the agency back into a respectable intelligence institution that politicians and the media turn to for assessments on risks for Germany.
With an eye on the Islamist threat, he viewed skeptically Merkel's decision in 2015 to keep Germany's borders open to asylum seekers.
He had warned as early as September 2015 that Islamists may recruit asylum seekers under the cover of providing humanitarian assistance.
But he came under intense pressure following a terror attack at a Berlin Christmas market in 2016 when Tunisian failed asylum applicant Anis Amri rammed a truck into crowds.
According to media reports, Maassen wrongly claimed his service had no agent in Amri's circles, even though it had a source at a mosque the Tunisian frequented.
- Contacts with the AfD -
But it is his handling of the far-right AfD party that has proved most controversial.
Despite repeated calls for the BfV to formally place the AfD under surveillance, Maassen has refused to do so.
A former AfD member has also accused him of having met repeatedly with the party's leaders to give advice on how to avoid being placed under surveillance -- an allegation Maassen and the far-right group have denied.
AfD leader Alexander Gauland told journalists this week he had three conversations with Maassen about "overall security evaluations". Maassen did not give him advice, he added.
On Thursday, an AfD MP revealed that Maassen gave him unpublished official data. The BfV rejected the claim.
For critics, the allegations made Maassen's position untenable.
Heribert Prantl of the daily Sueddeutsche Zeitung noted that "among the worst things that can happen to a top domestic intelligence officer is for him to be accused of sympathy for a far-right party".