Retailers See Huge Boost in Returned Items: Here's How to Fix That

·3-min read

The coronavirus pandemic has changed the way a lot of consumers do their shopping. While digital sales were picking up before the health crisis arose, they soared during the pandemic as customers opted to stay out of shopping centers and malls and instead make purchases from the comfort and safety of home. Of that, clothing made up about 12.2%, and when we think about the ways apparel retailers had to adapt during the pandemic, it's not surprising.

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