For those who believe in creating a great customer experience

Do you enjoy interacting with customers and making sure they are happy with your company’s products and services? Here are 6 customer service jobs for you!

Happy job hunting, e27 Community!

Senior Customer Ambassador (Lead) at oBike Asia Pte Ltd

Location: Singapore
Job Description:

• Guiding customers in using our Product & Mobile application

• Manage service enquiries and disputes arising from our customers

• Maintain good relationships and community building efforts with customers

• Perform administrative/customer service tasks

• Work cross-functionally with various supporting teams (such as Operations, Marketing) to ensure you/your teams are delivering exceptional customer experiences and meeting service level requirements

Salary (SGD): 1.5K – 2.5K per month (US$1,1067-1,778)

Customer Success Executive / Manager at Waitrr

Location: Singapore
Job Description:

• Onboard clients after they have committed to Waitrr’s solutions

• Continuous communication with the key stakeholders on Waitrr’s solutions and reports to ensure satisfaction and retention is the priority

• Educate merchants on Waitrr’s solutions and guide them on how to use the data and Waitrr reports provided to make changes that will improve their bottom line

• Ensure that merchants are getting 10x of the value of Waitrr

• Be the product expert for Waitrr and suggest ways of providing value to Waitrr’s merchants through either service or new features

Salary (SGD): 2K – 2.5K per month (US$1,421-1,776)

Customer Service Intern at Tourder’s

Location: Malaysia
Job Description:

• A good chance to understand how online travel business functions and front line experience

• Handle online queries that comes from potential customers and tour operator

• Coordinate with tour operators from local and abroad, delivering good experience

Minimum Salary (MYR): 500 per month (US$112)

Customer Hero at Dah Makan

Location: Malaysia
Job Description:

• Master of all communication channels: Speak to customers on the phone, reply via email, WhatsApp, Instagram, Facebook, write letters

• Be customers’ best friend and make their day

• Collect data about customer happiness, help analyse customer segments and behaviour, support building a tailored user experience

• Work closely with our operations and kitchen crew to perform last minute miracles

• Amaze customers with your responsiveness and friendliness

Salary (USD): Not specified

Customer Success Manager-Manila at Mobikon

Location: Singapore
Job Description:

• Evangelising the use of social media to drive customer engagement in their respective countries

• Being an avid social citizen with exceptional knowledge about social platforms like Facebook, Twitter, Instagram and Snapchat

• Creating a social media content calendar for clients

• Good knowledge about the digital market in their respective countries and the ability to gauge upcoming trends and requirements

• Coordinating the core creative team in India to deliver client requirements

Salary (PHP): 50K – 60K per month (US$996-1,196)

Customer Success Intern at ThunderQuote

Location: Singapore
Job Description:

• Supporting customers on our platform and assisting them to achieve their desired outcomes

• Working with customers to build strong customer relationships and create customer advocates

• Engage customers to increase adoption, ensure retention and improve satisfaction

• Manage and resolve client problems

• Improving customer success systems and processes

Minimum Salary (USD): 500 per month

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Featured Image Credit: Gratisography

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