Key quality revealed to unlock employee motivation and productivity

Saleha Riaz
·2-min read
Resilience in a work environment means people can better adapt to adverse situations and manage stress, Aon said. Photo: Elko Hirsch / SOPA Images/Sipa USA
Resilience in a work environment means people can better adapt to adverse situations and manage stress, Aon said. Photo: Elko Hirsch / SOPA Images/Sipa USA

Employees are nearly twice as likely to be motivated and productive if they are resilient.

According to a survey by professional services company Aon, employees are resilient based on three core indicators – their sense of security, sense of belonging and ability to reach their potential.

Resilience in a work environment means people can better adapt to adverse situations and manage stress, Aon said.

The data for the report, called The Rising Resilient, was collected from France, Italy, the Netherlands, Spain and the UK. It showed that 86% of resilient employees say they’re highly motivated while just 44% of employees who aren’t resilient say they are highly motivated.

The research also showed that only 30% of employees are currently resilient, which according to Aon highlights “the fragility of organisations.”

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The report also showed that resilience at work increases employees’ enthusiasm by 45%, energy by 39% and concentration by 27%.

Resilience also impacts their confidence and satisfaction levels – these increase by 32% and 44%, respectively.

UK figures differ only slightly, showing enthusiasm increases by 47% if employees are resilient, energy by 46%, concentration by 31%, confidence by 33% and satisfaction by 47%.

Aon collected the data during March 2020 amidst the backdrop of the coronavirus pandemic, from 2,500 survey participants.

It also found that despite health and wellbeing initiatives being well-established with employers, such programmes often do not result in creating resilient workforces.

Its research data shows a tripling of results when employers adopt a well-rounded health and wellbeing programme that supports employees’ physical, social, emotional, financial and professional needs.

Geoffrey Kuhn, senior vice president and actuary, Health Solutions, Aon, said, “businesses need to step up and create an environment for resilience to thrive.”

He explained that supporting mental health and developing financial security are some of the crucial factors in achieving this.

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