Ryanair worst short-haul airline according to UK consumer magazine readers

Readers of the consumer publication Which? have voted Ryanair Europe's least popular short-haul airline.

The low-cost Irish carrier came in last position in the poll, receiving an overall score of 34 percent. Other airlines such as Thomas Cook Airlines, Thomson Airways and Monarch also scored below 50 percent.

More than 5,500 travelers in the UK who have traveled in the past 12 months rated dozens of airlines, giving each carrier a grade in five categories including check-in process, baggage allowance, seating allocation, punctuality, food and drinks and value for money. Only companies receiving more than 30 votes were included in the final results.

Ryanair scored only one out of five for baggage allowance, boarding arrangements, seating allocation and food and drinks. The airline charges a fee of £35 ($59) for a single bag of 15kg (33lb).

With an overall score of 82 percent, the most popular airline was Swiss, followed by Turkish Airlines scoring 78 percent and then Lufthansa, Aer Lingus and KLM.

According to an annual study by the magazine Business Traveller published in November 2012, Ryanair featured as one of the "worst airlines for legroom". The Irish carrier was found to have the narrowest seats -- offering just 16 inches of width compared to Asian carriers Cathay Pacific and Singapore Airlines which offer the most legroom in economy, with 32 inches.

The complete list of carriers

1. Swiss 82 percent
2. Turkish Airlines 78 percent
3. Lufthansa 75 percent
4. Aer Lingus 74 percent
5. KLM 67 percent
6. British Airways 67 percent
7. SAS 65 percent
8. TAP Portugal 64 percent
9. Air Malta 62 percent
10. Jet2.com 61 percent
11. Flybe 59 percent
12. EasyJet 54 percent
13. Monarch 47 percent
14. Thomson Airways 45 percent
15. Thomas Cook Airlines 36 percent
16. Ryanair 34 percent

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