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SIA blacklists passenger who was unruly in 2 flights despite warning: report

Singapore Airlines (left) has blacklisted a passenger who was unruly in two separate flights despite being given a warning. (PHOTO: Reuters/YouTube)
Singapore Airlines (left) has blacklisted a passenger who was unruly in two separate flights despite being given a warning. (PHOTO: Reuters/YouTube)

SINGAPORE — A passenger, who was already warned for his unruly behaviour on a Singapore Airlines (SIA) flight to Singapore, became disruptive again and hit a cabin crew member in his subsequent connecting flight to Copenhagen.

As a result, the male passenger has been blacklisted from all SIA flights.

The Straits Times reported an SIA spokesperson saying on Monday (14 November) that the man had appeared calm and agreed to behave for his connecting flight SQ352, which was scheduled to depart from Singapore for Copenhagen last Wednesday.

He was allowed to continue with his flight, but became aggressive again, and hit a cabin crew member.

“Our cabin crew managed to calm the passenger down eventually,” the spokesperson told The Straits Times, adding that the rest of the flight had proceeded uneventfully.

Cabin crew member did not suffer serious injuries: SIA

The passenger was on board the SIA flight SQ711 from Bangkok to Singapore last Tuesday, when he became unruly during meal service, and made many requests for alcohol.

To ensure the safety of other passengers, the crew declined his requests. However, the man hurled vulgarities at the cabin crew and demanding water, in scenes that were captured on a video clip that went viral online.

The man was handed over to the auxiliary police after the flight landed at Changi Airport, and he was issued a verbal warning.

SIA told The Straits Times that the cabin crew member who was attacked on the Copenhagen flight has received medical attention and did not suffer any serious injuries. The airline added that it would continue to provide the necessary support to the crew member.

"Singapore Airlines takes the well-being of our staff and customers seriously," its spokesperson said.

"We will take appropriate action against any passenger who may risk the safety of our staff and customers.”

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