SIA, SilkAir passengers must bring face masks and wear throughout flights
SINGAPORE — All passengers on Singapore Airlines (SIA) and SilkAir flights must bring their own face masks and wear them throughout their flights, with effect from 11.59pm on Sunday (10 May).
In an advisory posted on both airlines’ websites on Saturday, the airlines added that passengers must also observe safe-distancing measures when embarking and disembarking from flights, as well as when queuing for the planes’ lavatories.
Suspension of meal services for certain flights
Passengers on flights to Singapore will also undergo a basic health assessment before boarding the planes. The assessment includes a verbal health declaration and temperature checks.
SIA and SilkAir said that meal services will be suspended for flights within Southeast Asia and services to China. A snack bag with water and refreshments will be provided upon boarding instead.
While meals will be provided on all other flights, customers who require special meals have a reduced list to request from, based on International Air Transport Association guidelines.
No hot towels, menu cards, magazines on all flights
These measures are in addition to the existing precautionary measures that SIA and SilkAir have in place to safeguard the well-being of customers and crew during the ongoing COVID-19 pandemic.
For example, every aircraft undergoes a thorough cleaning process that includes the use of an approved strong disinfectant to clean all common areas. The planes are also equipped with High Efficiency Particulate Air (HEPA) filters, which effectively filter more than 99.99 per cent of airborne microbes.
Adjustments to in-flight services include the suspension of hot towel service, as well as the removal of menu cards and seat-back literature such as magazines on all flights.
Cabin crew and pilots also have their temperatures taken before flights, and wear masks as well as goggles or eye visors during flight. They do not report for work if they are unwell, said SIA and SilkAir in the online advisory.
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