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Uber: 380,000 users in Singapore exposed to 2016 data breach

PHOTO: The Uber logo is seen on a screen in Singapore August 4, 2017. REUTERS/Thomas White
PHOTO: The Uber logo is seen on a screen in Singapore August 4, 2017. REUTERS/Thomas White

Ride-hailing app Uber said on Friday (15 December) that 380,000 users in Singapore have been exposed to a massive data breach in 2016.

The personal data of the riders and drivers that had been leaked included names, e-mail addresses, and mobile phone numbers.

In a statement on its website, Uber said, “Our outside forensics experts have not seen any indication that trip location history, credit card numbers, bank account numbers, or dates of birth were downloaded.”

Uber said the figure of the breach in October 2016 was “an approximation rather than an accurate and definitive count”, adding that riders need not take any action as it has not found any evidence of fraud or misuse as a result of the breach.

“When the incident happened, we took immediate steps to secure the data, shut down further unauthorised access, and strengthen our data security,” Uber said.

“We are monitoring the affected accounts and have flagged them for additional fraud protection,” it added.

The statement comes a few weeks after Uber CEO Dara Khosrowshahi revealed that hackers had stolen the personal data of 57 million riders and users. Since then, Uber has been releasing more information on the breach specific to individual countries.

Uber had said it was in the process of notifying and discussing with the relevant authorities about the breach.

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