Bharat Petroleum Corporation Limited (BPCL), a PSU under the Ministry of Petroleum and Natural Gas, has announced the launch of 'UFill' - a digital customer experience that obviates the need for looking at zero or final reading and such offline manual interventions.
The technology provides the customer with control of fuel and a touchless pre-payment solution. The dispensing unit automatically gets preset for the value of fuel paid for in advance and eliminates any manual intervention at the point of sale.
Thus, no need to check zero before fuelling or final reading. The dispensing unit will automatically dispense the exact quantity of fuel.
Also, it is effective across the stakeholder chain, right from the company officials to end-users, including dealers, managers and driveway salesmen (DSM).
"UFill is yet another milestone in the company's digital transformation journey that is aimed to improve customer's turn-around time (TAT) at fuel outlets and increase transactional transparency, thereby providing enhanced retail-like experience," the official statement said.
"For a customer looking for a change in the way he does his fuelling, this is an easy and convenient solution. The UFill functionality does not need any App download, is payment App agnostic ( i.e. customer can use any payment app already downloaded on his / her phone like GPay, PayTM, PhonePe etc), offers real time QR and voucher code through SMS and is accepted at all BPCL Fuel Stations where the functionality is enabled," it added.
The UFill proposition has been launched in 65 cities across India and will soon be launched across India.