JP Morgan, employer of resident in condo incident, wants staff to show 'respect and dignity' for others

(PHOTO: YouTube screengrab / Facebook, JP Morgan)
(PHOTO: YouTube screengrab / Facebook, JP Morgan)

SINGAPORE — In the wake of a viral video that showed one of its employees verbally abusing a condominium security officer, investment bank and financial services company JP Morgan has reminded its Singapore staff to conduct themselves with “respect and dignity”.

In an internal memo sent to staff on Tuesday morning (29 October) that was seen by Yahoo News Singapore, senior country officer Edmund Lee said, “Our people, services and commitment to integrity have made JP Morgan one of the most respected financial institutions in the world. We all have a shared responsibility for preserving and building on this strong reputation.”

”All of us who work for JP Morgan are expected to demonstrate the highest standards, including respect and dignity for others, in our behaviour and actions inside and outside of the workplace.”

In response to queries on the employee and the memo, a spokesperson referred Yahoo News Singapore to its media statement over the weekend, “We are aware of the video and are looking into it. We won’t be making further comment at this time.”

Yahoo News Singapore understands that the condominium resident, a Singapore citizen, remains employed by JP Morgan.

The incident took place on Saturday in a Whampoa area condominium. The resident was caught on camera hurling vulgarities at a security officer working there.

In the video, which quickly went viral, he quarrels with security officers after they tell him that his guests, who arrive in a car at Eight Riversuites condominium, have to pay a parking fee.

“I buy the f**king property for $1.5 million, you know...Tell the management f**k off...We are not staying in an HDB,” the resident shouts at a security officer, telling him that his guests are visiting him for Deepavali. Two security officers can be heard trying to calm down the resident and telling him that they are enforcing the rules.

The likes of labour MP Zainal Sapari and the Union of Security Employees and the Security Association Singapore have weighed in on the incident, urging for more protection to be given to security officers.

Even Senior Minister Tharman Shanmugaratnam also commented on Sunday, calling the resident’s behaviour an example of “a sense of entitlement”.

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