Tanah Merah Ferry Terminal to undergo $20 million upgrade this year to expand capacity to 3 million passengers

Singapore Cruise Centre says ferry services and schedules will not be affected with work being carried out in stages

Artist impression of the lobby and self bag check-in area of the revamped Tanah Merah Ferry Terminal. (PHOTO: Singapore Cruise Centre)
Artist impression of the lobby and self bag check-in area of the revamped Tanah Merah Ferry Terminal. (PHOTO: Singapore Cruise Centre)

SINGAPORE — The Tanah Merah Ferry Terminal will be undergoing a $20 million modernisation of its facilities from now until December this year, in order to enhance its passenger experience.

According to a media release by the Singapore Cruise Centre (SCC) on Friday (2 February), the additions and alterations work will be carried out in stages, and will not affected ongoing ferry services and schedules.

The upgrade will see the installation of self-service kiosks and systems that will allow passengers to do their own check-in, drop their bags, and clear immigration at automated gates. SCC will also integrate its passenger and baggage processing system with the self-service kiosks and gates.

The terminal's interior will also be redesigned to feature a new black-and-white themed look. The redesign will seek to make better use of space, leading to a bigger departure area. There will be more food-and-beverage outlets, an outdoor play area for children, and new lounges.

Toilets throughout the terminal will also be revamped, and ferry operators will get new counters to cater to those who need to buy tickets or require assistance with check-in. Hybrid cooling systems will complement the earlier installed solar panels to make the terminal more energy-efficient.

Construction in key passenger areas will commence in March, and SCC said it will make all efforts to minimise inconvenience to passengers by closing work areas in stages.

Expanding capacity by 20 per cent

SCC chief executive Jacqueline Tan said in the media release that the upgrade will expand the terminal’s capacity by 20 per cent as a result of better use of space and automation, allowing Tanah Merah Ferry Terminal to serve over three million passengers in future.

Last year, more than one million passengers travelled to Batam and Bintan in the Riau Islands, as well as Desaru Coast and Tanjung Pengelih through ferry terminal. In addition, a growing number also fly into or depart from Changi Airport and take the fly-ferry/ferry-fly shuttle bus service run in partnership with Changi Airport to Terminals 1 and 4.

Tanah Merah Ferry Terminal was constructed in 1995 to promote and service passenger commuters for the growth triangle of Singapore, Batam and Bintan islands and Johor, Malaysia. Its last major renovation was in 2007.

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