Kaplan Professional suspended 1 year from conducting WSQ courses after 'serious lapses' found

PHOTO: Kaplan Singapore

SINGAPORE — Training provider Kaplan Professional has been barred from conducting any Workforce Skills Qualifications (WSQ) courses for a period of one year, from 1 July 2019 to 30 June 2020, as “serious lapses” were found during investigations and audit checks.

A media statement by SkillsFuture Singapore (SSG) on Tuesday (11 June) said that Kaplan Professional’s accreditation as a WSQ Approved Training Organisation will be revoked and funding will cease for all their WSQ courses during this period.

Kaplan Professional is expected to continue teaching those who are enrolled in WSQ courses scheduled to be completed by 30 June.

For those who have enrolled for courses which were scheduled to start after 30 June, Kaplan Professional is required to place them with other accredited training providers to minimise disruption.

Second suspension

This is the second time that Kaplan Professional – a division of private school Kaplan Singapore – has had its accreditation suspended by SSG. In December 2018, it was barred from delivering courses under the Leadership and People Management WSQ framework for six months.

In March this year, SSG conducted further investigations and audit checks into Kaplan Professional’s delivery of other WSQ courses.

“In view of the serious lapses by Kaplan Professional, SSG has decided to suspend its ATO status, which means it cannot offer any WSQ course during the suspension period,” SSG said in its statement.

No further details were given of the nature of the lapses.

Maintaining quality of WSQ courses

SSG added, “SSG takes a serious view of any individual, training provider or organisation which does not adhere to our guidelines for WSQ delivery, and will not hesitate to act against those who contravene our guidelines. This is necessary to maintain the quality of WSQ courses.”

The WSQ scheme is the national credential system that trains and certifies individuals in skills that are validated by employers, unions and professional bodies. WSQ programmes are funded and quality-assured by SSG, which awards the WSQ certifications.

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