A postman serving the Ang Mo Kio area has been arrested after a resident found a pile of unopened mail in a rubbish bin, said SingPost in a Facebook post on Tuesday (29 January).
It has also apologised unreservedly to residents of the affected blocks: Blocks 175-182 of Ang Mo Kio Avenue 4, Block 611 of Ang Mo Kio Avenue 5, Blocks 612-615 of Ang Mo Kio Avenue 3 and Blocks 616-619 of Ang Mo Kio Avenue 10.
The national postal agency said in its post, “Following the findings from internal investigations, we have referred the case to the police. The postman serving the affected areas was arrested in relation to the case.
“As police investigations are ongoing, we are unable to comment further, but would like to thank Facebook user Alyce Kathlyn for highlighting this case, and allowing us to look into this.”
Letters found in rubbish bin on Monday night
Alyce Kathlyn had put up a post on Monday night, showing photos of about 30 to 40 letters – some sent by the Land Transport Authority and the Community Health Assist Scheme – in a bin at Block 179, Ang Mo Kio Avenue 5.
As of Tuesday afternoon, her post had been shared more than 7,400 times.
In response to the post, SingPost said it had dispatched a team to search for the letters around the vicinity of the bin. They also opened letter boxes to check if the letters had been delivered to affected recipients, and interviewed the postman on duty.
It said, “SingPost does not tolerate any mishandling or misappropriation of mail. Any postman found to have committed such offences will be disciplined, and, where applicable, dealt with by the full extent of the law.”
Residents of the affected blocks who require assistance on their mail items, or are aware of any other incidents of discarded mail, can call SingPost’s dedicated hotline at 6845 6222 from 9am to 9pm on weekdays.
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