SingPost apologises over former employee caught discarding mail

Screengrabs from a viral video showing the SingPost mailman being confronted for his alleged actions.

SingPost has apologised for the actions of one of its former mailmen, who was caught by a member of the public discarding mail at a condominium.

According to a Marketing Interactive report on Monday (12 February), a SingPost spokesperson said the company does not condone such behaviour and that the mailman involved has since been dismissed.

“SingPost thanks the member of the public for bringing this to our attention, and we would like to apologise to the residents of the estate for the service lapse,” the spokesperson added.

The matter arose following a number of videos posted on Facebook last Wednesday by a user named Leena, which showed the mailman in question being confronted by a member of the public at the Reflections at Keppel Bay condominium.

In the videos, the man doing the filming can be heard quizzing the SingPost employee over the flyers he had ordered, which had apparently gone undelivered. The man also claimed that he had found neat stacks of unopened letters in the dustbins at “every block” in the estate.

The man’s questioning also led the mailman to complain about the work conditions he faced, in particular the overtime hours he was made to work without compensation.

Responding to this allegation, the SingPost spokesperson said the company would be looking into the mailman’s claims, adding that the mail involved has been retrieved and will be processed.

“But it does not excuse his actions on the job, nor our decision to dismiss him,” said the spokesperson.

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